User Research Services
Improve the user-friendliness and usability of your products or concepts.
Missed requirements of your users
We observe and interview typical representatives of your target group(s) while they are using your product. This allows you to check whether the requirements of your app or website match their expectations.
False developments and loss of time
Just 5 test persons enable the detection of over 85% of the most important usability problems. This guarantees you the best possible return on invest. You can start testing prototypes or even before coding.
Lack of accessibility
Removing barriers in digital products for people with disabilities is as complex as the limitations they may have. Through accessibility & usability testing with people with disabilities, real barriers can be uncovered and targeted measures can be prioritized.
Business targets missed
The expectations of a product determine its business success. Usability tests tell you what your users really want. With systematic testing, you can react to this at any point in the development process and achieve your goals.
Mobile
Apps, Tablets, E-Reader
Household applications
Washing machine, coffee machine
Websites
Online stores, portals, intranets, web apps
Smart Home & IoT
Control elements, setting-up of devices
Prototypes
Click dummies, Scribbles, Concepts
Voice Interfaces
Voice assistants, voice control
Software
Application software, Games
Entertainment
Smart TV, games consoles, hi-fi
User Research
Your users are the one who decide: Align your product with the requirements of your users.
To create an outstanding user experience, you need to understand the needs, requirements and goals of your users. Our wide range of tools and methods help you to understand the behavior and expectations of your users and incorporate them into your development process.
Our approach
We adapt to your individual requirements. Depending on the chosen method, we conduct in-depth interviews or analyses with users, conduct surveys on your product or observe and interview representatives of your target group during use.
Your advantage
Rely on our expertise in the field of user research and use our understanding of user behavior for your development.
Usability & UX Testing
Keep an eye on user-friendliness: Increase quality through user testing.
Do you want your digital product to be easily accessible and understandable for your users and be remembered positively? With our usability & UX testing, you can create a design that is tailored to your target group.
Our approach
Through moderated user tests with suitable test subjects, we identify weaknesses in your design and provide tips for improvement. Our UX experts help you to improve the user experience of your product through the targeted analysis of user behavior. Just 5 representatives of the target group make it possible to identify over 85% of the most important usability problems.
Your advantage
Create a unique user experience for your product thanks to usability & user testing. Benefit from our cross-industry experience.
Accessibility & Usability Testing
More than 8 million good reasons for digital accessibility!
Accessibility affects all areas of life, including websites and apps. Over 8 million people with severe disabilities live in Germany. We help you reach the entire spectrum of your target group and make your product accessible.
Our approach
Combine usability testing with our accessibility testing according to the WCAG guidelines and get the best results In addition, we focus on the needs of users and carry out usability tests with people with disabilities.
Your advantage
Combine usability testing with our accessibility testing according to the WCAG guidelines and get the best results.
up to 1.000 € in the development process
critical errors
