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Yello uses end-to-end testing for an optimal customer experience

 The electricity provider meets the high quality standards for a flawless user experience through automated testing.

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About Yello

Our partner Yello is an energy company from Cologne that supplies around 900,000 people with electricity. Yello focuses on digital offerings and customer-friendly services. In addition to electricity supply, the company offers other services and products in the field of energy services.

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IN SHORT

QA-Goals

  • Ensuring an excellent customer experience 
  • Optimization of testing and release processes
  • Low fault tolerance
  • Timely app release

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IN SHORT

Results 

  • Acceleration of the development process
  • Relief for Yello's product teams
  • Successful & punctual app release
  • Raising awareness of testing

The project 

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App Testing

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Azure DevOps, Confluence, Powercloud, Figma, Slack, MS Teams

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Test Automation

_Weltkugel-Icon Kopie 3Industry
Energy

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End-to-End Monitoring

_Liste-Zahnrad-Icon Kopie 3Projekttyp
Consulting

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QA-Beratung

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QA-Analyse, Maturity Assessment, Strategie & Maßnahmen-planung

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Jira, Confluence

_Weltkugel-Icon Kopie 3Branche
Einzelhandel

Challenges 

At the start of the project, our partner Yello was developing a new app for its customers. With high quality standards and a low tolerance for errors in terms of development planning, we were able to carry out complex end-to-end tests.

Procedure and solution

This enabled us to support the Yello team with quality assurance:

1.) Together to the release: The test start

At the start of the project, we worked with Yello to define the scope of the testing tasks. A dedicated team of experienced test analysts and testers was then put together.

2.) Testing processes in the (power) circuit: The test phase

Testing and release processes were optimized through joint workshops with our partner. Our test analysts took ownership of maintaining the test plans in Azure DevOps. The test cases were written in Gherkin syntax in preparation for test automation. Regular regression tests on a large pool of devices ensured that OS or device-specific bugs were quickly identified and fixed. We were also able to advise Yello on QA issues and defect management strategies.

3.) Happy end-to-end: The result

Thanks to the good cooperation with our partner and the extensive testing processes, the release of the new app was successful. Over the course of the project, the Yello team's awareness of testing was raised, and the development process was driven forward.

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Appmatics helped us to optimize our testing processes. By taking over various testing activities, our product teams have been relieved, and the entire development process has been accelerated.”

Henrik Erhardt
Product Lead, Yello App


 

 

Conclusion

Thanks to end-to-end monitoring, we were able to fulfil Yello's high quality standards and ensure that the app was released on time by speeding up the development process.

_Haken_circle_outline_blueInsight into the functionality of all system components 

_Haken_circle_outline_blueEarly troubleshooting

_Haken_circle_outline_blueTesting from the customer's perspective  

_Haken_circle_outline_blueContinuous monitoring in real time

 

Further case studies

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MANUAL TESTING

Eurowings ensures the quality of travel & bookings through constant testing

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AGILE TESTING

ZDF establishes combined test procedures in agile development

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ACCESSIBILITY TESTING

BVG relies on usability tests to check accessibility

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Contact our team

Do you have questions about the project or your own QA challenge? Our team looks forward to hearing from you.